First of all, if ALL of your staff are returning from the previous year your employee evaluation and exit interview process is likely flawed. Your team cannot likely be made up of 100% 'rock stars'. This should be your starting point! Continue reading →
We were recently at the National Golf Course Owners Golf Business Canada Conference in Calgary, Alberta. Of course with Calgary being a bit of a Cowboy town that played into the theme of the Conference. Continue reading →
Because of how we build the team when we start with a club, we will often change the gratuity (tip) policy. We always pay out 100% of the tip pool from each event, however the change is how we divide it. Our tip out for events always include the golf… Continue reading →
