Maybe I never paid attention before but I was looking at the invoice from that Vancouver car rental (with National Car Rental). Holly crap... there are a lot of extra fees (my invoice is below)! Continue reading →
After 20+ months eating, drinking, driving and living on the road I have some observations or "rules" if you will, for guys using a public washroom. Continue reading →
This blog is going to be a rant more than anything else. Last year after 34,000 miles (55,000 kilometres over a roughly 6 month period) traveling the United States roads (mostly InterState highways) we have observed a lot of drivers (and their bad habits). Continue reading →
Financial Performance Series Back at the end of December we wrote a four part email series for the Golf Industry about ways to improve your facility's Financial Performance in 2018. Four Part Series The series focused on four key parts of every golf operation. If you missed any part of… Continue reading →
Marriott's purchase of Starwood in 2016 made Marriott International the largest hotel chain in the world, both in asset value and number of properties. InterContinental Hotels Group (iHG), Wyndham Worldwide, Hilton Worldwide, Accor Hotels, Choices Hotels, Best Western International and Jin Jiang International all hold various spots in the top five hotel… Continue reading →
How much time do you spend on sales training with your front line staff? Most of us are probably guilty of not spending enough time with our phone and/ or counter staff. This is even more true with our younger and/ or seasonal staff. Continue reading →
