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Business

Customer Service at the Next Level

Posted on by Jeff & Tara

marriott

Last month we wrote about Marriotts launch of their “Text the front desk” program which we thought was a great new customer service tool. This was a few months after they launched futuristic looking charging stations in their lobbies. This month Marriott is at it again with the announcement that… Read More

Customer Engagement with Instagram

Posted on by Jeff & Tara

Unknown

Three of the most popular sites for customer engagement are Facebook, Twitter, and Instagram. But a series of studies over the last year have been done to see which platform had the most interaction from their related fan base. Twitter and Facebook came relatively close but Instagram has been blowing them both clean out of the water.
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Hootsuite 101

Posted on by Jeff & Tara

Hootsuite Streams

As a follow up to our Hashtags 101 this blog will give you some basic tips on following hashtags that are relevant to your business. Using twitter.com you can check out any hashtag you like. Simply type… Read More

Hashtags 101

Posted on by Jeff & Tara

twitter-hash-logo-for-fluid

Doing a talk last week on internet marketing and sales I was surprised to realize that many users of social media for business are still not comfortable with the idea of hashtags and how to use them, so here is our Hashtag 101. Read More

How to make the most out of Networking

Posted on by Jeff & Tara

networking

For golf industry professionals networking should be easy. We are in the people business and by nature we are social creatures. The golf industry is a very tightly knit group. Most us will share, update and discuss the state of the industry multiple times during the year with many different groups of people. For most of us, what we can always improve is… Read More

Golf and the Federal Budget

Posted on by Jeff & Tara

Golf and Taxes The Canadian Golf Industry, specifically NAGA has been working on the issue of golf as a tax deductible expense for several years. If this topic is new to you please read our earlier blog (Golf and Taxes) … Read More

Talking To Your Customers

Posted on by Jeff & Tara

Whether you are a teaching professional, the manager of a private golf club, the head golf professional at a resort course or a golf course owner you have two goals – to retain the customers that you already have and to bring in new ones. In order to retain the customers… Read More

Decision Making and Golf

Posted on by Jeff & Tara

Decisions by Jim Treliving

Little did I know when I bought a copy of Decisions signed by Jim Treliving himself at an event last fall in Vancouver that it would end with a chapter on golf. I also didn’t know how fascinating I would find Jim’s Story and how much great business advice… Read More

Five Things To Prepare For The Upcoming Golf Season

Posted on by Jeff & Tara

Box image

It is hard to believe but the 2015 golf season is here. Hopefully by now everyone has enjoyed some well deserved time off and is busy preparing for the upcoming golf season. Here is a short list of things you need to consider… Read More

Top 7 Things Your Website Needs

Posted on by Jeff & Tara

Gaslamp District, San Diego, CA February 2013

Your call to action (phone number, email address, purchasing engine) need to be a the top of your website. Let your potential customers know what you want them to do… Read More

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